You can always retrain Ribbo AI using new content to improve its accuracy and relevance over time. Step 6: Now, you can have a test chat with Ribbo and see how it delivers personalized and accurate responses that align with your business. We created only 1 dataset earlier, so we choose it and click Create app. Come up with the name of your app and choose the data set you want to use for it. Step 4: For this tutorial, we chose Site URL as a data source ( the URL of the Apple landing page about Vision Pro). It can include plain text, documents, and URLs. Step 3: Create a new data source and import your gathered materials for Ribbo's learning. For example, if you have two different companies, you can create two different Datasets. Step 2: Go to Ribbo.ai and create a New Dataset.ĭataset is like a File Folder, where you can store data separately. This can include FAQs, customer support tickets, chat transcripts, or any other information that reflects your customers' interactions with your business. Step 1: Gather the relevant content from which you want Ribbo AI to learn. By leveraging your custom data, Ribbo AI can provide personalized and accurate responses to customer queries. This tutorial will guide you through training Ribbo AI, an advanced chatbot, using your own content. How to train an AI Chatbot with your custom data for Customer Service This feedback loop enables the chatbot to continuously improve its responses and enhance its understanding of customer needs, preferences, and pain points. It can handle tasks such as order tracking, returns, account management, or basic troubleshooting.Ĥ️⃣ Continuous Improvement: As the chatbot interacts with customers, it collects feedback and learns from user interactions. Based on the organization's unique offerings, it can provide specific information about products, services, pricing, promotions, policies, and more.ģ️⃣ Quick Issue Resolution: The chatbot uses custom data to address common customer issues or inquiries, offering solutions, troubleshooting steps, or guiding customers to the appropriate resources. This dataset can be derived from various sources such as website, FAQs, chat transcripts, or knowledge bases.Ģ️⃣ Customized Responses: The chatbot utilizes custom data to understand and respond to customer queries accurately and appropriately. How Ribbo AI worksġ️⃣ Training: The chatbot is trained on a dataset that includes conversations, queries, and relevant information specific to the company's customer service needs. Ribbo AI customer service chatbot is designed to provide accurate, consistent, and personalized customer support based on the specific context and requirements of the company it serves. This custom data typically includes information about the company's products, services, policies, and customer interactions. In this tutorial, we refer to Ribbo AI - a chatbot trained and configured using specific and custom data provided by a company or organization.
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